Privacy Policy
Transparency and Trust: How We Handle Your Information: Privacy Policy
Fresco is committed to protecting the privacy and confidentiality of your data. This Privacy Policy outlines how we collect, use, and safeguard your information in accordance with applicable data protection laws. While we strive to meet the standards of regulations like the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), we are not yet certified under them.
Information We Collect
We collect various types of information to provide, improve, and personalize our services. Here’s a breakdown:
- Personal Information: Name, email address, phone number, mailing address, and payment information (collected directly through account creation, service requests, and customer support).
- Technical Information: IP addresses, browser types, operating systems, device identifiers, and access times (collected automatically through cookies, server logs, and other tracking technologies).
- Usage Data: Details of your website visits, like traffic data, location data, weblogs, and other communication data (collected through analytics tools).
- Transactional Information: Payment details and order history (collected during transactions and service engagements).
How We Use Your Information
We use your information for various purposes, always striving for transparency and respecting your privacy:
- Service Delivery: Fulfilling, managing, and improving our services relies on your data (based on fulfilling a contract).
- Marketing and Communication: Newsletters, promotions, and other marketing materials may be sent with your consent or based on our legitimate interest.
- Analytics and Improvement: We analyze usage patterns to enhance your experience with our services (based on our legitimate interest).
- Security: We protect against security threats and ensure safe transactions (based on legal obligations and our legitimate interest).
Data Sharing and Disclosure
We share your data only under specific circumstances:
- Service Providers: Third-party service providers who assist us with our services, bound by strict confidentiality and data protection agreements.
- Legal Compliance: We may disclose data to comply with legal obligations and respond to lawful requests from regulatory authorities or law enforcement agencies.
- Business Transfers: In the event of mergers, acquisitions, or asset sales, your data may be transferred to the new entity.
Data Protection and Security
Protecting your data is a top priority. We employ robust security measures:
- Encryption: We use SSL encryption to safeguard data transmission.
- Access Controls: Access to your data is restricted based on role and necessity.
- Regular Audits: We conduct periodic security assessments and implement updates to maintain a secure environment.
Your Rights
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You have control over your data. We empower you to exercise these rights:
- Access and Correction: Request a copy of your personal data and have any inaccuracies corrected.
- Deletion: Request the deletion of your data, subject to certain legal and business requirements.
- Restriction: Limit the processing of your data in certain situations.
- Portability: Request the transfer of your data to another service provider.
- Objection: Opt-out of data processing for direct marketing purposes.
To exercise your rights, submit a Data Subject Access Request (DSAR) to privacy@fresco.com
International Data Transfers
We adhere to data protection laws when transferring data outside your home country, ensuring adequate safeguards are in place.
Children's Privacy
Our services are not directed towards individuals under 18. We do not knowingly collect personal data from children without parental consent.
Changes to This Privacy Policy
We may update this policy periodically. Changes will be posted on this page.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us at info@frescowebservices.com